Report a suspected error

If you believe any Claimbound-issued artifact contains an error — whether you are the customer who commissioned it, the reviewer relying on it, or anyone else — we want to know, and reporting it costs nothing.

How

Email hello@claimbound.com with the artifact reference (the engagement ID and version printed on the document, if you have them) and what you believe is wrong.

What happens next

  1. We acknowledge within 2 business days.
  2. The evidence is re-examined by a reviewer who did not author the claim.
  3. If we were wrong: the record is corrected visibly, a corrected artifact is issued, the correction is entered in our append-only issuance log, and the customer is notified within 5 business days.
  4. If the claim stands: we explain why, with the evidence.

Our standing commitments