Report a suspected error
If you believe any Claimbound-issued artifact contains an error — whether you are the customer who commissioned it, the reviewer relying on it, or anyone else — we want to know, and reporting it costs nothing.
How
Email hello@claimbound.com with the artifact reference (the engagement ID and version printed on the document, if you have them) and what you believe is wrong.
What happens next
- We acknowledge within 2 business days.
- The evidence is re-examined by a reviewer who did not author the claim.
- If we were wrong: the record is corrected visibly, a corrected artifact is issued, the correction is entered in our append-only issuance log, and the customer is notified within 5 business days.
- If the claim stands: we explain why, with the evidence.
Our standing commitments
- Corrections of our errors are free, for everyone, forever. Paying for faster correction is prohibited by our constitution.
- Historical records are never silently rewritten — corrections are visible entries.
- Superseded artifacts remain marked as superseded in the issuance log, so a stale copy can always be detected.